DiY Decor Kits Rental Policy

1. Booking & Payment

• A booking is confirmed only upon advance payment.
• Remaining balance (if any) must be cleared before or at pickup.
• All prices are subject to HST.

2. Security Deposit

• A refundable security deposit of $300 is collected at pickup.
• The deposit is returned after all items are received in original condition.
• Any damages or missing items will be deducted from the deposit.

3. Rental Duration

• Standard rental period is 2 days.
• Late returns may result in additional charges.

4. Pickup & Return

• All items are pickup and drop-off only from our location.
• Items must be returned on time and in the same packaging/condition.

5. Cleaning & Condition

• Items must be returned in reasonably clean condition.
• Minor wear is acceptable.

Additional cleaning charges may apply for:

• Food stains
• Henna (mehendi) stains
• Wax, oil, or colour stains
• Excessive dirt or outdoor damage

Cleaning charges will be deducted based on the extent of cleaning required.

6. Damage & Loss

Customers are responsible for any:

• Damaged items
• Missing items
• Broken structures or props

Charges will be based on repair or replacement cost.

7. Usage Guidelines

• Items must be used indoors or in safe weather conditions.
• Avoid exposure to:
  • rain
  • strong wind
  • mud or rough surfaces
• Do not:
  • cut, tape, or glue directly on items
  • modify any materials

8. Cancellation Policy

• The advance payment made for booking confirmation is non-refundable in nature.

9. Setup Responsibility

• Setup is the customer’s responsibility.
• Instructions/videos are provided for guidance.
• We are not responsible for improper setup or misuse.

10. Media Usage

• By booking with us, you agree that photos/videos of setups may be used for:
  • social media
  • marketing purposes

11. General

• By confirming a booking, you agree to all the above terms.